Bentamo Hub
Business Digitalization Roadmap
One Platform. One Core. All Growth Happens Here.
Bentamo Hub is not a collection of separate tools. It is a single, unified business operating system where each stage of your business is built within the same platform, using connected modules that share one database, one dashboard, and one source of truth.
Between software platforms
Or importing files
Of data entry
Of reports
Choose Your Business Type
🍽️ Food & Beverage
Café, Restaurant, Food Stall, Cloud Kitchen
🏪 Retail & Trading
Stores, Mini Marts, Wholesale, Distribution
💆 Service-Based
Salons, Spas, Clinics, Contractors
💼 Professional & Creative
Freelancers, Agencies, Consultants
🛒 Online & Digital Commerce
E-Commerce, Online Sellers, Dropshippers
📚 Education & Training
Training Centers, Review Centers, Tutorials
🏢 Corporate Operations
SMEs with Teams and Departments
🍽️ Food & Beverage Businesses
Foundation Stage: Inventory & Finance Control
What to set up first: At this critical starting point, food and beverage businesses must establish control over two fundamental areas that directly impact profitability and daily operations.
Core Modules Activated:
- Inventory Management: Track raw ingredients, supplies, and finished products in real-time. Monitor stock levels to prevent waste, manage expiration dates for perishables, and understand exactly what you have on hand at any moment.
- Finance Management: Record every peso that comes in and goes out. Track ingredient costs, supplier payments, utility expenses, and daily sales revenue in one centralized system.
Why this matters:
Food businesses operate on thin margins where waste directly eats into profits. Without proper inventory tracking, you'll over-order ingredients that spoil or run out of popular items during peak hours. Without financial visibility, you won't know if you're actually making money or just staying busy. This foundation gives you clarity and control before adding complexity.
Growth Stage: Capturing Revenue & Building Relationships
When to expand: Once you have foundation control and customer traffic is increasing, you need systems to efficiently process transactions and build customer loyalty.
Additional Modules Activated:
- Point of Sale (POS): Process orders quickly during rush hours, automatically update inventory with each sale, and eliminate manual calculation errors. Your POS immediately reflects in both inventory (ingredients used) and finance (revenue recorded).
- Payments: Accept cashless transactions through GCash, Maya, cards, and other digital payment methods. Every payment instantly updates your financial records without manual entry.
- CRM (Customer Relationship Management): Track customer preferences, order history, and contact information. Identify your regular customers, understand buying patterns, and create targeted promotions for customer retention.
Why this matters:
As your business grows, manual order-taking becomes a bottleneck. Long queues frustrate customers, and cash-only operations limit sales opportunities. CRM helps you understand who your best customers are and what they love, enabling personalized service that builds loyalty in a competitive market.
Scaling Stage: Managing Teams & Expanding Operations
When to expand: When you're operating at full capacity with multiple staff members, considering additional locations, or managing complex schedules and reservations.
Advanced Modules Activated:
- HR Management: Track employee schedules, attendance, performance, and payroll data. Monitor staff productivity, manage shift rotations, and maintain compliance with labor regulations.
- Booking: Allow customers to reserve tables, pre-order catering services, or schedule private events. Manage capacity, avoid double-bookings, and optimize table turnover.
- Project Management: Coordinate catering events, new menu launches, kitchen renovations, or multi-location expansion projects with clear timelines and accountability.
Why this matters:
Scaling brings complexity that manual management cannot handle. Multiple employees mean payroll, scheduling conflicts, and accountability issues. Booking systems prevent revenue loss from no-shows and optimize seating capacity. Project management ensures that expansion initiatives actually get completed on time and within budget.
🏪 Retail & Trading Businesses
Foundation Stage: Stock Control & Financial Clarity
What to set up first: Retail and trading businesses live or die by inventory accuracy and financial visibility. Your foundation must establish absolute control over what you have and what you owe.
Core Modules Activated:
- Inventory Management: Track every SKU across all product categories with real-time stock levels. Monitor reorder points, manage supplier relationships, track product costs and selling prices, and identify fast-moving versus slow-moving items.
- Finance Management: Record all purchases, sales, expenses, and payments. Track accounts receivable from customers, accounts payable to suppliers, and maintain accurate cash flow visibility.
Why this matters:
Retail businesses typically manage hundreds or thousands of products simultaneously. Without proper inventory tracking, you'll experience stockouts of bestsellers while dead stock ties up your capital. Financial chaos means you won't know if you're profitable until tax time, by which point it's too late to course-correct. This foundation prevents the common retail nightmare of "looking busy but losing money."
Growth Stage: Multi-Channel Sales & Customer Management
When to expand: When you're processing high transaction volumes, need faster checkout, want to manage customer relationships, or are ready to formalize quotations and billing processes.
Additional Modules Activated:
- Point of Sale (POS): Speed up checkout processes, automatically update inventory with every sale, generate receipts instantly, and track sales performance by product, category, or time period.
- Payments: Accept multiple payment methods including cash, cards, GCash, and bank transfers. Reconcile payments automatically with sales records.
- CRM: Build customer profiles, track purchase history, segment customers by buying behavior, create loyalty programs, and manage sales pipelines for B2B accounts.
- Quotations and Billings: (For Wholesale/Distribution) Create professional quotations, convert approved quotes to invoices, track payment terms and credit limits, and manage bulk orders efficiently.
Why this matters:
As transaction volume increases, manual processes become impossible to sustain. Every minute spent on slow checkout is lost revenue. Customers expect modern payment options and loyalty rewards. For wholesale businesses, professional quotations and systematic billing separate you from competitors and reduce payment delays.
Scaling Stage: Multi-Location & Team Management
When to expand: When you're opening additional branches, managing multiple teams, handling complex wholesale operations, or coordinating manufacturing processes.
Advanced Modules Activated:
- HR Management: Manage staff across multiple locations, track attendance and performance, process payroll efficiently, and maintain employee records systematically.
- Multi-Branch Control: Monitor inventory across all locations, transfer stock between branches, consolidate financial reports, and maintain centralized control while enabling local operations.
- Project Management: Coordinate store openings, renovation projects, supplier negotiations, or manufacturing runs with clear timelines and deliverables.
- Forms: (For Wholesale/Manufacturing) Create approval workflows for purchase orders, quality control checklists, compliance documentation, and internal audit processes.
Why this matters:
Expansion creates exponential complexity. Multiple locations mean fragmented inventory, inconsistent processes, and diluted management attention. Without proper systems, each new branch becomes harder to manage than the last. Systematic HR management prevents labor issues. Forms ensure that critical processes don't break down as you grow.
💆 Service-Based Businesses
Foundation Stage: Resource & Revenue Control
What to set up first: Service businesses need to track both the supplies they use and the money they make. Your foundation establishes this dual visibility.
Core Modules Activated:
- Inventory Management: Track service supplies (spa products, hair products, medical supplies, construction materials) to prevent stockouts during appointments and control product costs.
- Finance Management: Record service revenue, supplier payments, equipment costs, rent, utilities, and all other expenses. Understand true profitability per service type.
Why this matters:
Service businesses often lose money on supplies without realizing it. That massage oil, hair color, or cleaning solvent costs money—if you're not tracking it, you're likely underpricing your services. Financial visibility helps you set correct service prices that actually generate profit, not just cover labor.
Growth Stage: Appointment Management & Payment Processing
When to expand: When scheduling becomes complex, no-shows hurt your revenue, or customers demand convenient payment options.
Additional Modules Activated:
- Booking: Manage appointment calendars, prevent double-bookings, send automated reminders to reduce no-shows, optimize service provider schedules, and allow online booking for customer convenience.
- Payments: Process cashless payments, create payment plans for expensive services (dental work, major repairs), and reconcile payments automatically.
- CRM: Track customer service history, preferences, and feedback. Send targeted promotions, manage loyalty programs, and identify high-value repeat customers.
- Quotations and Billings: (For Contractors) Create detailed service quotations, track project milestones, invoice progressively, and manage payment schedules.
Why this matters:
Service businesses lose massive revenue to no-shows and scheduling inefficiencies. Every empty appointment slot is lost income that can never be recovered. Booking systems with reminders reduce no-shows by 60%. CRM helps you understand customer lifetime value and create retention strategies. For contractors, professional quotations win more projects.
Scaling Stage: Team Coordination & Process Management
When to expand: When you're managing multiple service providers, handling complex projects, or need standardized procedures across your team.
Advanced Modules Activated:
- HR Management: Track therapist/technician schedules, monitor performance, manage commission structures, process payroll, and maintain professional certifications and licenses.
- Project Management: (For Contractors) Coordinate construction projects, maintenance schedules, or multi-phase service delivery with clear milestones, deadlines, and team assignments.
- Forms: Create service checklists, safety protocols, customer intake forms, quality control processes, and compliance documentation.
Why this matters:
Service quality depends on your team. Without proper HR management, you'll face scheduling conflicts, unclear commission structures, and high turnover. Project management ensures that complex jobs get completed on time without constant owner supervision. Forms standardize processes so service quality remains consistent regardless of which team member serves the customer.
💼 Professional & Creative Businesses
Foundation Stage: Financial Tracking & Project Execution
What to set up first: Professional services need clear financial records and structured project management from day one.
Core Modules Activated:
- Finance Management: Track client payments, business expenses, tax obligations, and profitability per project. Understand your true hourly rate and project margins.
- Project Management: Organize client projects with clear tasks, deadlines, deliverables, and team assignments. Track time spent per project and monitor progress against milestones.
Why this matters:
Professional services sell time and expertise—if you don't track projects and finances carefully, you'll work countless unpaid hours without realizing it. Many agencies are "busy but broke" because they don't know which projects are profitable. This foundation helps you understand what to charge, which clients are worth keeping, and where your time actually goes.
Growth Stage: Client Pipeline & Professional Billing
When to expand: When you're managing multiple simultaneous clients, need to track sales pipelines, or want to professionalize your billing and payment collection.
Additional Modules Activated:
- CRM: Manage your sales pipeline from initial inquiry to signed contract. Track all client communications, proposals sent, and follow-up schedules. Identify which marketing channels bring the best clients.
- Quotations and Billings: Create professional proposals and quotations, convert approved quotes to invoices, set up retainer billing, and track payment terms systematically.
- Payments: Accept online payments for invoices, set up recurring payments for retainer clients, and automate payment reminders.
- Forms: Create client intake forms, project brief templates, feedback surveys, and approval workflows.
Why this matters:
As you grow, informal communication breaks down. CRM ensures no potential client falls through the cracks and helps you forecast future revenue. Professional quotations and systematic billing increase your close rate and drastically improve payment collection. Forms ensure you gather all necessary information upfront, reducing back-and-forth and project delays.
Scaling Stage: Team Operations & Resource Optimization
When to expand: When you're managing multiple team members, need to allocate resources across projects, or require advanced reporting for strategic decisions.
Advanced Modules Activated:
- HR Management: Track team member utilization rates, manage freelancer contracts, process payroll or contractor payments, and monitor individual and team performance.
- Resource Allocation: Assign team members to projects based on availability and skills, balance workload to prevent burnout, and forecast capacity for new projects.
- Advanced Reporting: Analyze profitability by service type, client, or team member. Identify bottlenecks, forecast revenue, and make data-driven decisions about which services to focus on.
Why this matters:
Scaling professional services means managing people efficiently. Without resource allocation, you'll overwork some team members while others sit idle, or you'll accept projects you don't have capacity to deliver. Advanced reporting reveals which services, clients, and team members are most profitable, enabling strategic growth rather than chaotic expansion.
🛒 Online & Digital Commerce
Foundation Stage: Product & Cash Flow Control
What to set up first: Online sellers need absolute clarity on inventory and finances because you can't see physical stock in a warehouse and digital payments can be confusing.
Core Modules Activated:
- Inventory Management: Track products across all sales channels, manage SKU variations (size, color), monitor stock levels to prevent overselling, and track product costs including shipping.
- Finance Management: Record all sales revenue from multiple platforms, track payment gateway fees, monitor advertising costs, supplier payments, and shipping expenses. Calculate true net profit per product.
Why this matters:
Online sellers often think they're profitable because money is coming in, but hidden costs like returns, shipping, platform fees, and advertising can eat all your margins. Without inventory tracking, you'll oversell products and face angry customers when you can't fulfill orders. This foundation prevents the common trap of "high revenue, zero profit."
Growth Stage: Integrated Online Sales & Customer Intelligence
When to expand: When you're ready to launch your own online store, need to centralize orders from multiple platforms, or want to build direct customer relationships.
Additional Modules Activated:
- E-Commerce: Launch your own online store that automatically syncs with your inventory, processes orders seamlessly, and updates financial records with each sale—all within the same system.
- Payments: Accept multiple payment methods directly on your site, reduce platform dependency fees, and improve cash flow with direct deposits.
- CRM: Build customer profiles with complete purchase history, create targeted email campaigns, segment customers by buying behavior, and reduce reliance on marketplace algorithms.
Why this matters:
Relying solely on marketplaces means you don't own your customer relationships and you pay high fees forever. Your own e-commerce site integrated with inventory ensures real-time stock accuracy and gives you customer data to build long-term relationships. CRM lets you create repeat buyers instead of one-time purchasers.
Scaling Stage: Omnichannel & Operations Management
When to expand: When you're adding physical retail locations, managing a team, or coordinating complex fulfillment operations.
Advanced Modules Activated:
- POS (Hybrid Selling): Sell both online and in physical pop-up stores or permanent retail locations, with all inventory and sales data synchronized in real-time.
- HR Management: Manage warehouse staff, customer service team, and fulfillment operations with proper attendance tracking, performance monitoring, and payroll management.
- Project Management: Coordinate product launches, marketing campaigns, supplier negotiations, or warehouse expansions with clear task assignments and deadlines.
Why this matters:
Successful online businesses eventually go omnichannel. Without proper integration, your online and offline inventory will conflict, causing chaos. As you hire team members, HR management becomes critical for operational efficiency. Project management ensures strategic initiatives actually get executed instead of being lost in daily firefighting.
📚 Education & Training
Foundation Stage: Materials & Financial Management
What to set up first: Educational businesses need to track learning materials and maintain clear financial records of tuition and expenses.
Core Modules Activated:
- Finance Management: Track tuition payments, course fees, installment plans, refunds, and all operational expenses. Monitor profitability per course or program.
- Inventory Management: Manage learning materials, books, supplies, equipment, and handouts. Ensure adequate materials are available for each class session.
Why this matters:
Education businesses often struggle with payment collection and material costs. Without proper financial tracking, you won't know which programs are profitable or how many students you need to break even. Inventory management prevents the embarrassment of running out of materials mid-session.
Growth Stage: Scheduling & Student Management
When to expand: When class scheduling becomes complex, you want online enrollment, or need better student communication and payment processing.
Additional Modules Activated:
- Booking: Manage class schedules, student enrollments, room assignments, and teacher availability. Allow online enrollment and send automated class reminders.
- Payments: Accept online tuition payments, process installment plans automatically, and provide convenient payment options for parents.
- CRM: Track student progress, attendance history, and course completion. Manage parent communications, send progress reports, and create targeted promotions for new courses.
Why this matters:
As your center grows, manual scheduling creates conflicts and confusion. Online enrollment and payment convenience increase conversion rates. CRM helps you understand which students need additional support, track completion rates, and maintain engagement with parents—all critical for retention and referrals.
Scaling Stage: Multi-Program & Team Coordination
When to expand: When you're offering multiple programs simultaneously, managing several instructors, or need standardized processes across your operations.
Advanced Modules Activated:
- HR Management: Track instructor schedules, performance, certifications, and compensation. Manage substitute teachers and process payroll efficiently.
- Forms: Create student enrollment forms, assessment templates, feedback surveys, incident reports, and compliance documentation.
- Project Management: Coordinate new course development, curriculum updates, facility improvements, or expansion to new locations with clear milestones.
Why this matters:
Multiple programs and instructors create coordination complexity. Without proper HR management, scheduling conflicts arise and instructor quality varies. Forms standardize critical processes like enrollment and assessments. Project management ensures strategic initiatives like new course launches actually happen on schedule.
🏢 Corporate & Internal Operations
Foundation Stage: Asset & Budget Control
What to set up first: Organizations with internal operations need to establish control over company assets and departmental budgets from the start.
Core Modules Activated:
- Inventory Management: Track office supplies, equipment, IT assets, and company resources. Monitor usage by department and prevent wasteful spending.
- Finance Management: Track all organizational expenses, departmental budgets, vendor payments, and operational costs. Establish budget accountability across departments.
Why this matters:
Corporate operations lose money through untracked asset loss and uncontrolled departmental spending. Without visibility, supplies disappear, equipment isn't maintained, and budgets are exceeded without accountability. This foundation establishes the financial discipline necessary for sustainable operations.
Growth Stage: Team Management & Internal Sales
When to expand: When your organization is growing, managing more employees, and needs better coordination between departments and external stakeholders.
Additional Modules Activated:
- HR Management: Centralize employee records, track attendance and performance, manage leave requests, and process payroll systematically across all departments.
- CRM: Manage relationships with external stakeholders, vendors, partners, and clients. Track communications and manage sales or partnership pipelines.
- Project Management: Coordinate cross-departmental initiatives, strategic projects, and organizational goals with clear ownership and deadlines.
Why this matters:
As headcount grows, HR complexity multiplies. Manual attendance tracking, leave management, and payroll processing become error-prone and time-consuming. CRM becomes necessary for managing external relationships systematically. Project management ensures that strategic initiatives don't get lost in daily operations.
Scaling Stage: Process Standardization & Advanced Coordination
When to expand: When your organization needs standardized workflows, approval processes, and sophisticated reporting across multiple departments and locations.
Advanced Modules Activated:
- Forms: Create standardized workflows for purchase requests, approval processes, expense claims, incident reports, and compliance documentation. Ensure consistency across the organization.
- Advanced Reporting: Generate consolidated reports across departments, analyze spending patterns, monitor KPIs, and provide executive dashboards for strategic decision-making.
- Cross-Department Workflows: Coordinate complex processes that span multiple departments, establish clear handoffs, and maintain accountability throughout the organization.
Why this matters:
Scaling organizations fail when processes aren't standardized. Ad-hoc approvals, inconsistent procedures, and lack of visibility create bottlenecks and errors. Forms enforce proper workflows. Advanced reporting gives leadership the visibility needed for strategic decisions. Cross-department workflows prevent critical processes from breaking down as complexity increases.
Your Path Forward
Every business journey is unique, but the system you build inside Bentamo Hub grows with you—without forcing you to rebuild or migrate.
Begin with Foundation modules only
Activate new modules as you need them
Your data stays intact as you grow
Everything connects to the same core